Hocbstyle.es Shipping & Packaging Excellence
At Hocbstyle.es, we treat every order with the same precision and care that goes into crafting our premium apparel. Our packaging solutions are intelligently designed to adapt to your specific purchase – whether it’s a single luxury knit or an entire seasonal collection. Each item is meticulously wrapped in protective, eco-conscious materials before being securely placed in discreet, unmarked outer packaging. Your privacy is paramount: no external branding or product details are visible, and international shipments are customs-optimized with “Sample Garments” declarations for seamless global delivery.
Transparent Shipping Cost Structure
Instant Estimates: See real-time shipping calculations the moment you add items to your cart
No Commitment Browsing: Explore delivery options without payment obligation until checkout
Finalized Rates: Exact shipping fees are confirmed when you enter your complete delivery address
Our Operational Commitment
Our fulfillment center operates on an accelerated 6-day schedule (excluding national holidays) to ensure rapid processing:
Same-Day Processing: Orders placed by 4:30 PM EST are packed and dispatched the same business day
Extended Handling: Large volume orders (5+ items) may require 48-72 hours for quality verification
Daily Carrier Coordination: Packages are collected by logistics partners Monday-Saturday
Shipping Partner Protocol
While we meticulously prepare every shipment, please note that transit times are managed by our premium carriers (primarily DHL Express). From the moment your package leaves our facility, delivery timelines become dependent on carrier operations and local customs procedures. We strongly recommend selecting expedited shipping for time-sensitive deliveries and encourage customers to review their shipping confirmation emails for detailed tracking instructions.
Your Peace of Mind Guarantee
Every Hocbstyle.es shipment includes:
Multi-point inspection certification
Water-resistant protective inner lining
RFID-blocking privacy packaging (available upon request)
24/7 online tracking portal access
For complete shipping policies or special delivery requests, our concierge team is available at [email protected] to provide personalized assistance with bulk orders or urgent deliveries.
Shipping Methods and Delivery Times
*Free shipping when your order over $99
| Continent | Processing time (Work days) | Shipping time (Work days) | Shipping method Order under $99 or Fast Shipping |
| United States | 1-2 Days | 4-9 Days | FedEx or DHL or UPS ($10 USD) |
| United Kingdom | 1-2 Days | 5-10 Days | FedEx or DHL ($10 USD) |
| Germany | 1-2 Days | 4-9 Days | FedEx or DHL ($10 USD) |
| Italy | 1-2 Days | 4-7 Days | EMS or DHL ($10 USD) |
| France | 1-2 Days | 5-10 Days | FedEx or DHL ($10 USD) |
| Netherlands | 1-2 Days | 4-7 Days | FedEx or DHL ($10 USD) |
| Austria | 1-2 Days | 4-7 Days | EMS or DHL ($10 USD) |
| Belgium | 1-2 Days | 4-7 Days | EMS or DHL ($10 USD) |
| Canada | 1-2 Days | 4-7 Days | EMS or DHL ($10 USD) |
| Australia | 1-2 Days | 4-7 Days | EMS or DHL ($10 USD) |
| Spain | 1-2 Days | 5-10 Days | EMS or DHL ($10 USD) |
| Japan | 1-2 Days | 4-7 Days | EMS or DHL ($10 USD) |
| Ireland | 1-2 Days | 4-7 Days | EMS or DHL ($10 USD) |
| Portugal | 1-2 Days | 6-9 Days | EMS or DHL ($10 USD) |
| Greece | 1-2 Days | 6-10 Days | EMS or DHL ($10 USD) |
| Israel and Other countries | 1-2 Days | 8-12 Days | EMS or DHL ($10 USD) |
Note:
1) The shipping time mentioned above refers to the estimated time of business days that the shipment will take after an order has been shipped.
2) Business days do not include Saturday/Sunday and any public holidays.
3) These estimates are based on normal circumstances and are not a guarantee of delivery times.
4) Above shipping methods may be changed due to specific situation.
5) Express Shipping is not available for P.O. Boxes and APO/FPO addresses.
6) Shipping Time does not include a 1-2 day processing period required to process your order from the date your order is placed.
7) We will make every effort to deliver your package ASAP. However, additional time may be required due to invalid addresses and custom clearance issues.
8) The actual shipping fee will be displayed at checkout once your actual destination address in inserted on the shipping page.
9) If there is any shipping issue with your package, you must contact Customer Support within 180 days after your order was placed.
10) If you address is remote areas where is out of the DHL service, we need to charge extra $30 for the shipping fee.
About the customs duties and fees:The recipient is recognized as the importer of record and is responsible for adhering to all laws and regulations of the destination country. For international shipments, the recipient may be liable for import taxes, customs duties, and other fees imposed when the package arrives in their country. These additional customs clearance charges are the recipient’s responsibility, and we have no control over or ability to predict the amount of such fees.
If you collect the goods, Customs requires clearance information and invoice. Please contact us first.
Customs policies vary widely; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
2. DELIVERY
We are committed to improving our service and our customers’ shopping experience. We use different methods of delivery because such application of different methods suitable for different countries and regions is able to make the time of transport as shortest as possible, and also assures the safety and convenience of the transport. We are able to deliver our goods to most countries in the world.
Under the normal circumstances, it takes us 1 or 2 days to process your order. After the goods are delivered, we will send the tracking number for your order to you through E-mail.
Delivery assured! If your goods are lost or checked, we will deliver them again.
Cautions:
• If you provide us with a false address, we are not responsible for redelivering the goods.
About Exchange & Return:
It’s easy to exchange or return your purchase, just make sure to send it back within 30 days